Shipping & Delivery

Processing Time

Orders are typically processed within 1-2 business days after payment verification. Please note that orders are not shipped on weekends or holidays.

Shipping Rates

Shipping costs can vary depending on your location. We always strive to offer competitive and transparent shipping rates to ensure you receive the best value for your order. If you have any specific questions or concerns about shipping costs, feel free to contact our customer support team, and we'll be more than happy to assist you!

Austria

From 50€ - free shipping
Below 50€ - 4€

Germany

From 75€ - free shipping
Below 75€ - 10€

Delivery Time

We know you're eagerly anticipating your order, and we're here to provide you with an estimated delivery timeline. Please note that these are approximate timeframes and may be subject to unexpected delays, such as weather conditions, national holidays or other unforeseen circumstances. The suggested delivery times are calculated after the product has been shipped.

Austria

Shipping service: Hermes
Delivery time: 1-2 Business Days

Germany

Shipping service: Hermes
Delivery time: 2-5 Business Days

Tracking Information

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package as it makes its way to you.

Support & Inquiries

If you have any questions or concerns about the shipping and delivery of your order, please feel free to contact our customer support. We're here to assist you!